Authority
Authority Knowledge base Articles
A quick run down on
how to see who is allocated to a CRM/Workflow/Task/Role
In Authority - navigate to Category Codes (Admin - Customer - Cus...
Tue, 24 Sep, 2024 11:36 AM
Authority LIVE to TEST copy
Log on to the application COBAUTHSQLTEST server (through VSphere) as the AuthTech user.
...
Tue, 1 Jul, 2025 1:33 PM
Certificate
Templates BUILD 1 BUILD2 LIC LICURG
\\cobauthapp\d$\civica\certol\templates
Before you update a certificate temp...
Thu, 27 Mar, 2025 8:20 AM
1. If any of the team requests o Generate the CRM report :
-> We have to Customer module -> Request Statistics by Category
...
Mon, 2 Jun, 2025 9:50 AM
1. For example, if someone requests for access to the "CRM bulk update", we can go to Hierarchy Manager with admin access-> select the specific...
Mon, 2 Jun, 2025 9:50 AM
I have attached the Contractor Onboarding and Offboarding forms.
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Mon, 2 Jun, 2025 9:50 AM
1. We usually receive requests from CIVICA like the one below, which includes the procedure for installing the repo key after the new IP address has been re...
Mon, 2 Jun, 2025 9:50 AM
Step 1: Before applying the patch in the LIVE environment, it’s important to discuss it with the Payroll team, Finance, and Supervisor. Based on the patch&#...
Mon, 2 Jun, 2025 9:50 AM
1. The following error occurred during LIVE to TEST data restoration.
-> When I was doing an “awptest” the following error occurred.
...
Mon, 2 Jun, 2025 9:50 AM
This is the beginning of our new patch upgrade process. Typically, we initiate the patch upgrade in the TEST environment. After several days of testing by t...
Mon, 2 Jun, 2025 9:50 AM