1. We usually receive requests from CIVICA like the one below, which includes the procedure for installing the repo key after the new IP address has been replaced in the firewall:
Usually Jacqui received the key access through email, Once access the key attachment follow the steps below:
1. Copy based the zip file to folder through below patch by manually.
Below one password confirmed from Jacqui eamil from CIVCA:
2. After through server Comment prompt followed the instruction mentioned above but based on our Moira some bash command edit by our own.
During the update process, I called CIVICA to request the key password. It was confidential that they would provide it over the phone or attempt to access the server and enter it themselves.
Once we completed our part, I asked CIVICA to verify everything on the backend. They tested it on their end to ensure everything was correct, and then confirmed the LIVE environment was ready for the upcoming patch upgrade.