FAQ

Default solution folder, feel free to edit or delete it.

CM9 - Change Default Sort Order of Search Results
Default settings in CM9 will show the oldest records first when running a search. Most users prefer to have the newest records show first. Below are i...
Tue, 11 May, 2021 11:37 AM
InfoCouncil Macro Fix
If your infocouncil tab has disappeared from Microsoft Word, check your add-ins to make sure both Infocouncil add ins are checked.  Open Mic...
Tue, 11 May, 2021 11:37 AM
Outlook - Email Size Limits
20 MB for External Emails - (emails coming in to the organisation) 30 MB for Internal Emails - (emails sent to co-workers from within the organisation) ...
Tue, 8 Sep, 2020 11:54 AM
Outlook Web App
  The Outlook Web App can be used to access your emails from anywhere, provided you have access to the internet.  If you are having issues with your Outlo...
Tue, 11 May, 2021 11:37 AM
How to Reboot your Jabra Dock
To troubleshoot issues you may be experiencing with your Jabra Dock and headset (most commonly audio issues) - Here is how you can reboot your dock.  ...
Thu, 16 Jul, 2020 9:05 AM
Send from a different email address
How to send from an different email address. If you click From on the options tab The From option appear  Click on the If ...
Fri, 7 Aug, 2020 2:15 PM
CM9 - Moira Tab Missing from Ribbon
If a user is missing the Moira Tab from the ribbon in CM9, add it back by doing the following:  Click on drop down arrow on the CM9 Icon ...
Wed, 24 May, 2023 1:48 PM
Change iPad/iPhone Password - Exchange ActiveSync
Each time you change your network password you will be required to update it on your iPad/iPhone as well in order for the device to sync with your corporate...
Tue, 18 Aug, 2020 12:34 PM
Missing Webcam
All Moira computers do have cameras/webcams built in, but some of them are quite hidden. For the Optiplex 7460 all in one computers try gently pushing...
Fri, 5 Aug, 2022 2:57 PM
How to check the printer reads on the new printers
How to check the printer reads on the new printers   Step 1 – down the bottom of the screen you’ll see a small white box that says 123 – tap the box  ...
Thu, 8 Oct, 2020 3:10 PM