If you are using Business Connect and find that you cannot hear someone else or they cannot hear you, check your audio settings in Business Connect.
INSTRUCTIONS TO CHECK/CHANGE AUDIO SETTINGS IN BUSINESS CONNECT:
1. Click on the settings cog on the bottom left of Business Connect |
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Click on the settings drop down and select Audio/Video |
NEXT STEPS DEPEND ON WHETHER OR NOT YOU ARE USING A JABRA HEADSET/DOCK
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IF YOU ARE NOT USING A JABRA HEADSET
If you do not have a Jabra headset, you will need to set all audio settings to Realtek Audio so that audio goes through your computer |
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IF YOU ARE USING A JABRA HEADSET
If you are using a Jabra Headset and want audio to go through your headset, set all audio settings to Jabra Engage 75 |