Open Business Connect

 

 

 

 

 

Click on Contacts along the ribbon

 

Select New Group 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Enter a group name 

 

Click Add to Contacts (on the bottom right)

 

                                                                                      

Add your team/contacts to the group:

 

1. Search for the desired contact

 

2. Right click on the contact

 

3. Select Add to Group

 

4. Select the group you just created 

 




Click on the contacts icon


 

 

 

 

Right click in the white space beside the group name 

 

 

Click Chat 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A window with the group will open. 

 

You can chat here as a team or call/video the whole team at once. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Users from the group need to be logged into Business Connect. 

 

They will get a notification that a group chat or call has started. Click on the notification to join the chat/call.